On board

Normally mobility passengers are allowed to board the aircraft before other passengers. Airport personnel will assist the passenger on to the aircraft, if the passenger has booked assistance. Procedures however may vary from one Airline Company to another and from airport to airport. Please contact the Airline Company or airport for exact information.

Toilets onboard an aircraft are small and cramped. This may present a problem for wheelchair users. On certain flight routes and aircraft types, a wheelchair is onboard. Cabin crew however cannot be expected to assist in any lifting, make extra provisions during meals or assist when visiting toilet.